Emergency Contacts

🚨 In Case of Emergency

For life-threatening emergencies, call 911 immediately.
For community-related emergencies, use the contacts below.

HOA Emergency Contacts

Our HOA provides 24/7 emergency support for community-related issues that require immediate attention.

24/7 Emergency Hotline

Phone: (555) 123-4567 ext. 9
Email: emergency@rmhoa.com
Response Time: Within 2 hours

This line is monitored 24/7 for urgent community issues including:

  • Security breaches or suspicious activity
  • Major maintenance emergencies
  • Community safety concerns
  • After-hours access issues

Business Hours Support

Phone: (555) 123-4567
Email: board@rmhoa.com
Hours: Mon-Fri 9:00 AM - 5:00 PM

For non-emergency issues during business hours:

  • General inquiries
  • Maintenance issues
  • Document requests
  • Payment questions

Local Emergency Services

For emergencies requiring police, fire, or medical assistance, contact these local services directly.

Police Department

Emergency: 911
Non-Emergency: (555) 987-6543
Address: 456 Police Plaza, Montrose, TX

Fire Department

Emergency: 911
Non-Emergency: (555) 456-7890
Address: 789 Fire Station Rd, Montrose, TX

Medical Emergency

Emergency: 911
Hospital: (555) 321-0987
Address: 321 Medical Center Dr, Montrose, TX

Utility Emergencies

For utility-related emergencies that may affect the community or individual properties.

Utility Emergency Number Non-Emergency Response Time
Electric (555) 111-2222 (555) 111-3333 2-4 hours
Water (555) 222-3333 (555) 222-4444 4-6 hours
Gas (555) 333-4444 (555) 333-5555 1-2 hours
Internet/Cable (555) 444-5555 (555) 444-6666 24-48 hours

Security & Access

For security-related issues, access problems, or suspicious activity in the community.

Community Security

Security Company: SafeGuard Security
Emergency: (555) 777-8888
Monitoring: 24/7
Response: Within 15 minutes

Contact for:

  • Gate access issues
  • Suspicious activity
  • Security system problems
  • Visitor access requests

Access Control

Gate Access: (555) 888-9999
Key Fob Issues: (555) 888-9999 ext. 1
Visitor Passes: (555) 888-9999 ext. 2

Services include:

  • New resident access setup
  • Key fob replacement
  • Visitor pass issuance
  • Access code changes

Weather & Natural Disasters

For weather-related emergencies and natural disaster preparedness information.

Weather Alerts

National Weather Service: (555) 999-0000
Local Weather: (555) 999-1111
Emergency Broadcast: 162.400 MHz

Monitor for:

  • Severe weather warnings
  • Flood alerts
  • Tornado warnings
  • Extreme temperature alerts

Emergency Shelters

Primary Shelter: Montrose Community Center
Address: 123 Community Center Dr
Capacity: 500+ people
Contact: (555) 123-4567

Available during:

  • Severe weather events
  • Natural disasters
  • Power outages
  • Other emergencies

Emergency Procedures

Know what to do in different emergency situations to keep yourself and your neighbors safe.

Fire Emergency

  1. Evacuate immediately - Don't try to fight the fire
  2. Call 911 from a safe location
  3. Alert neighbors if safe to do so
  4. Meet at designated assembly point (Community Center parking lot)
  5. Do not re-enter until authorities give clearance

Medical Emergency

  1. Call 911 immediately
  2. Stay with the person if safe to do so
  3. Follow dispatcher instructions
  4. Send someone to meet emergency vehicles at the main gate
  5. Keep the area clear for emergency personnel

Security Threat

  1. Call 911 for immediate threats
  2. Call HOA emergency line for community issues
  3. Stay indoors and lock doors
  4. Report suspicious activity to authorities
  5. Follow law enforcement instructions

Emergency Preparedness

Being prepared can make all the difference in an emergency situation.

Emergency Kit Essentials

Basic Supplies

  • Flashlight and extra batteries
  • First aid kit
  • Non-perishable food and water
  • Emergency blanket
  • Portable phone charger
  • Important documents (copies)

Communication

  • Battery-powered radio
  • Emergency contact list
  • Community emergency procedures
  • Whistle for signaling
  • Paper and pen
  • Local emergency numbers

Family Emergency Plan

Create a family emergency plan that includes:

  • Designated meeting places (both inside and outside the community)
  • Emergency contact information for all family members
  • Evacuation routes from your home
  • Special needs considerations (elderly, children, pets)
  • Communication plan if separated

Keep Contacts Updated

Help us maintain accurate emergency contact information for all residents.